Holiday Inn Express San Diego Downtown

brunch was better than i expected free airport shuttle

The location.

The A/C was horribly loud. The Elevator barely functioned. The Breakfast was horrible. Most places offer fresh food these days. The nicest place to sit sit out front was used by smokers. It is listed as a non smoking hotel.

- Cleanliness - Buffet breakfast - Tranquil environment - Free airport shuttle - Free shuttle to tourist sites - Free access to wireless internet service

Some staff at the Reception demonstrated lack of courtesy and inaccuracy in the billing process. The television in the hotel had only one operating channel - a news channel! The hotel made no allowance for lunch and dinner.

The hotel staff through out the whole building were so friendly. I had read this in the reviews when I was looking at Hotels and everyone was right . The Hotel staff is wonderful . They always stopped to say hello , how are you , Good morning, Good evening. The bed and bed linens are the the best very comfortable. Everything is very clean and cleaned everyday even the outside walkways were swept and mopped each morning . It Always smelled fresh and clean . Is was a very nice place to stay . Coffee and Lemonade in the lobby was nice to have on hand. Choc Chip Cookies in the evening. The Hot breakfast was great plus . Just to name some of the items . Omlets , Scrambled eggs , bacon, sausage , freshly made pancakes , fruit , cereal , oatmeal and Biscuits and gravy and coffee was awsome . Down In and by the breakfast room , the staff was always standing by to see if anything was needed and always made sure they had everything filled with fresh food and beverages.

Paying $16.00 per day to park and not having easier access in and out of the parking garage. This was a 1st time staying at a hotel in San Diego so I'm guessing that maybe all the Hotels might charge a fee to park.

Very clean room, friendly staff....need to give info on getting into the parking lot if you return after it has been closed at the time of check in.

close to the city center but not noisy

auto park not included

Friendly staff, very clean, easy check-in & out, secure parking, good breakfast selection, cafe was great!

Bed was a little uncomfortable, construction was right outside my window

Excellent complementary breakfast, love the free shuttle, very friendly staff.

Very small bathroom, not meant for more then one person. Hallway carpets need updating.

Great downtown location!!! Breakfast was ok. Eggs, pancakes, bacon, sausage, and pastries. Staff was really nice!

Elevator was sooooo freaking slow!!!Hotel under renovation so no balcony access during our stay.

Staff were very friendly

Pillows were old, no support at all Coffee at breakfast was very bitter

The hot breakfast was good. Warm cookies in evening.

Ran out of banannas at breakfast.

The staff treated us like we were a priority .

1/2 mile from being an excellent location .

The hospitality, cleanliness , location, view of the place

Great Breakfast and plenty to choose from. The location was perfect for being close to airport as well as Gas Lamp district. The lobby and room was clean and modern.

The construction taking place on the outside of the hotel was difficult to navigate and began rather early in the morning.

Needs renovating and cost is way too high considering location and state of hotel.

Location