Holiday Inn Express - Downtown San Diego, An Ihg Hotel, San Diego CA (United States) - Deals & Reviews

I had brilliant days staying at this hidden hotel. Place was impeccably clean, everything was fine. I liked that the room was average and cheap. Breakfast was absolutely stunning and had variety of options — eggs, fruit and muffins.

Altogether it was good value though. Lovely small hotel with a very clean pool. In general, I loved interesting design and my fairly quiet room

We liked views and staff of this hotel.

Truly enjoyed this place, it was very clean and had nice rooms and staff. The beds are comfy. Not far from the downtown, 10 minutes on foot. Had nice dainties at Donut Bar, located just next door to the hotel.

The staff's nice.

We've changed two numbers in nine days! When we went to the first room after two nights it was found out that it was leaking! That is, there was another room above us on the floor above, when someone took a shower in it, it was heard as if rain was pouring over our heads, and water was flowing through the ceiling... Then, after a few complaints, we got a change of room. The new number was smaller. On our second day in this room, we found ants in the room!!! They had some kind of ladder from the center of the room, along the wall on the table and closet (where our things were stored) and a skirting board out into the corridor. After the complaint to the manager, we agreed to change the room to a higher category with no extra charge and one night free... The new room was spacious, but there was a feeling that something would come out again. ... Periodicals had to be remembered and asked separately to clean the room (because they forgot / let go?!). One day there was an unpleasant incident, the cleaning lady forgot to close the room door, so the room was open with the door open for almost 8 hours while we walked. Because of this, all our personal belongings, valuable things were available to everyone!!! It's lucky no one came in and took anything.

brunch was better than i expected free airport shuttle

The location.

The A/C was horribly loud. The Elevator barely functioned. The Breakfast was horrible. Most places offer fresh food these days. The nicest place to sit sit out front was used by smokers. It is listed as a non smoking hotel.

- Cleanliness - Buffet breakfast - Tranquil environment - Free airport shuttle - Free shuttle to tourist sites - Free access to wireless internet service

Some staff at the Reception demonstrated lack of courtesy and inaccuracy in the billing process. The television in the hotel had only one operating channel - a news channel! The hotel made no allowance for lunch and dinner.

The hotel staff through out the whole building were so friendly. I had read this in the reviews when I was looking at Hotels and everyone was right . The Hotel staff is wonderful . They always stopped to say hello , how are you , Good morning, Good evening. The bed and bed linens are the the best very comfortable. Everything is very clean and cleaned everyday even the outside walkways were swept and mopped each morning . It Always smelled fresh and clean . Is was a very nice place to stay . Coffee and Lemonade in the lobby was nice to have on hand. Choc Chip Cookies in the evening. The Hot breakfast was great plus . Just to name some of the items . Omlets , Scrambled eggs , bacon, sausage , freshly made pancakes , fruit , cereal , oatmeal and Biscuits and gravy and coffee was awsome . Down In and by the breakfast room , the staff was always standing by to see if anything was needed and always made sure they had everything filled with fresh food and beverages.

Paying $16.00 per day to park and not having easier access in and out of the parking garage. This was a 1st time staying at a hotel in San Diego so I'm guessing that maybe all the Hotels might charge a fee to park.

Very clean room, friendly staff....need to give info on getting into the parking lot if you return after it has been closed at the time of check in.

close to the city center but not noisy

auto park not included

Friendly staff, very clean, easy check-in & out, secure parking, good breakfast selection, cafe was great!

Bed was a little uncomfortable, construction was right outside my window

Excellent complementary breakfast, love the free shuttle, very friendly staff.

Very small bathroom, not meant for more then one person. Hallway carpets need updating.

Great downtown location!!! Breakfast was ok. Eggs, pancakes, bacon, sausage, and pastries. Staff was really nice!

Elevator was sooooo freaking slow!!!Hotel under renovation so no balcony access during our stay.

Staff were very friendly

Pillows were old, no support at all Coffee at breakfast was very bitter